Terms of Use
Last Updated: January 2025
Please read these Terms of Use carefully before using tinnitaid.com. By accessing or using our service, you agree to be bound by these terms.
1. Acceptance of Terms
Welcome to tinnitaid.com. These Terms of Use ("Terms") govern your access to and use of our website, mobile application, and services (collectively, the "Service"). By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms.
If you do not agree to these Terms, you must not access or use the Service. We reserve the right to modify these Terms at any time, and your continued use of the Service constitutes acceptance of any changes.
2. Medical Disclaimer and Limitations
Important: tinnitaid.com is a wellness and relief tool designed to help manage tinnitus symptoms through sound-based relief techniques. Our Service is NOT medical advice, diagnosis, or treatment.
- The Service does not replace professional medical diagnosis, treatment, or consultation with qualified healthcare providers.
- Always consult with a licensed audiologist, ENT specialist, or physician before starting any tinnitus management program.
- If you experience sudden hearing loss, severe tinnitus, or other concerning symptoms, seek immediate medical attention.
- Individual results may vary. The Service is intended for symptom management and does not guarantee cure or permanent relief.
By using the Service, you acknowledge that you understand these limitations and agree not to rely solely on tinnitaid.com for medical decisions.
3. Description of Service
tinnitaid.com provides a tinnitus relief companion that helps users match their tone and access sound-based relief techniques on the go. Our Service includes:
- Tone matching functionality to identify your specific tinnitus frequency
- Customizable relief sounds and soundscapes
- Educational resources about tinnitus and self-management techniques
- Mobile accessibility for relief anytime, anywhere
4. User Responsibilities and Conduct
When using the Service, you agree to:
- Provide accurate and complete information when creating an account or using the Service
- Maintain the confidentiality of your account credentials
- Use the Service only for lawful purposes and in accordance with these Terms
- Not attempt to gain unauthorized access to any portion of the Service or related systems
- Not use the Service in any manner that could damage, disable, or impair our servers or networks
- Not reproduce, duplicate, copy, sell, or exploit any portion of the Service without express written permission
We reserve the right to suspend or terminate your access to the Service if you violate these Terms or engage in conduct we deem inappropriate or harmful.
5. Intellectual Property Rights
All content, features, and functionality of the Service, including but not limited to text, graphics, logos, audio files, software, and design, are owned by tinnitaid.com or our licensors and are protected by international copyright, trademark, and other intellectual property laws.
You are granted a limited, non-exclusive, non-transferable license to access and use the Service for personal, non-commercial purposes. You may not modify, reproduce, distribute, create derivative works, publicly display, or exploit any content from the Service without our prior written consent.
6. Sound Volume and Hearing Safety
Warning: Prolonged exposure to loud sounds can cause hearing damage. When using the Service:
- Always start with low volume settings and gradually adjust to a comfortable level
- Never use the Service at maximum volume for extended periods
- Take regular breaks from sound therapy sessions
- If you experience pain, discomfort, or increased tinnitus symptoms, stop using the Service immediately and consult a healthcare professional
7. Limitation of Liability
To the fullest extent permitted by applicable law, tinnitaid.com and its affiliates, officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or goodwill, arising out of or related to:
- Your access to or use of (or inability to access or use) the Service
- Any conduct or content of any third party on the Service
- Any content obtained from the Service
- Unauthorized access, use, or alteration of your transmissions or content
The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
8. Privacy and Data Collection
Your privacy is important to us. Our collection, use, and disclosure of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to our data practices as described in the Privacy Policy.
We may collect information about your tone matching preferences, relief sound usage, and interaction with the Service to improve functionality and user experience. All data is handled in accordance with applicable privacy laws and regulations.
9. Third-Party Services and Links
The Service may contain links to third-party websites, services, or resources that are not owned or controlled by tinnitaid.com. We are not responsible for the content, privacy policies, or practices of any third-party sites or services.
You acknowledge and agree that tinnitaid.com shall not be liable for any damage or loss caused by your use of or reliance on any third-party content, goods, or services available through such websites or resources.
10. Subscription and Payment Terms
Certain features of the Service may require payment or subscription. By purchasing a subscription or paid feature, you agree to:
- Provide accurate and complete billing information
- Pay all fees and charges associated with your account
- Authorize us to charge your payment method for recurring subscription fees
- Understand that subscription fees are non-refundable except as required by law
We reserve the right to modify pricing, subscription plans, or features at any time. Changes will be communicated in advance, and continued use of the Service after price changes constitutes acceptance.
11. Termination
We reserve the right to suspend or terminate your access to the Service at any time, with or without cause, and with or without notice, for any reason including but not limited to:
- Violation of these Terms
- Fraudulent, abusive, or illegal activity
- Extended periods of inactivity
- Technical or security reasons
You may terminate your account at any time by contacting us at info@tinnitaid.com. Upon termination, your right to use the Service will immediately cease, and we may delete your account data in accordance with our data retention policies.
12. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles. Any disputes arising out of or relating to these Terms or the Service shall be resolved through good faith negotiation.
If a dispute cannot be resolved through negotiation, you agree to submit to the exclusive jurisdiction of the courts in the applicable jurisdiction for resolution of any legal matters.
13. Changes to These Terms
We reserve the right to modify or update these Terms at any time. When we make changes, we will update the "Last Updated" date at the top of this page and notify you through the Service or via email.
Your continued use of the Service after any changes to these Terms constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically to stay informed about your rights and obligations.
14. Severability and Waiver
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of tinnitaid.com.
15. Entire Agreement
These Terms, together with our Privacy Policy and any other legal notices or agreements published by us on the Service, constitute the entire agreement between you and tinnitaid.com regarding your use of the Service and supersede all prior agreements, understandings, and communications, whether written or oral.
Questions About These Terms?
If you have any questions, concerns, or requests regarding these Terms of Use, please contact us. We're here to help clarify any aspect of our service agreement.
Email: info@tinnitaid.com
Phone: 41467-025-5944